Convenient access to specialised Healthcare

TeleConnect services offer significant benefits for individuals living in residential aged care or at home. These virtual services provide convenient access to specialised healthcare professionals, eliminating the need for travel, which can be particularly challenging for elderly individuals with mobility issues.

The delivery of our virtual services not only improves greater access to care for people living in regional, rural, and remote locations throughout Australia, they facilitate prompt intervention in case of health concerns, reducing the likelihood of hospital admissions.

The flexibility of TeleConnect appointments can also lead to increased user engagement, adherence to treatment plans, and achievement of personalised individual goals.

We can offer the following allied health services through our TeleConnect virtual platforms;

• Dietitians
• Physiotherapy
• Occupational Therapy
• Speech Pathology
• Exercise Physiology

How does TeleConnect work?

Concentric will assign a senior therapist who coordinates the requirement of need through a virtual assessment with the assistance of Allied Health Assistant (AHA).

Step 1: Initial Assessment

A comprehensive virtual evaluation led by our experienced therapist to understand the client’s needs and set goals. An AHA will be with the client in-person to facilitate any assessment/s that cannot be completed virtually.

Step 2: Personalised Care Plan

Development of a tailored care plan, integrating both virtual and in-person support.

Step 3: Bringing the Care Plan to Life

Our AHAs and therapists work together to execute the care plan, ensuring each client receives the personalised support they need.

Step 4: Comprehensive Reporting

Regular updates and detailed reports to track progress and make necessary adjustments, ensuring optimal outcomes for clients.

Here is a link to some common FAQ's about TeleConnect that may be helpful. 

Privacy and confidentiality

Concentric adheres to strict privacy and confidentiality protocols in all of our service delivery, including online protection and security of personal information.

Contact us

To find out more about our TeleConnect services and if it is right for you, your loved ones or a client please contact our Seniors’s support team on 1300 148 160 or email seniors@concentric.com.au

To access our TeleConnect services, please fill in our referral form